1. Introduction
Welcome to Jokos Stores. These Terms of Use govern your access to and use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these terms.
Jokos Stores is a trusted technology retail store located in Computer Village, Ikeja, Lagos, specializing in brand new, UK-used, and Canada-used phones, laptops, gadgets, and accessories.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
3. Products & Descriptions
We make every effort to ensure that product descriptions, specifications, pricing, and availability are accurate and up-to-date. However:
- Product images are for illustrative purposes only.
- Specifications may vary depending on region or manufacturer updates.
- Prices are subject to change without prior notice.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
4. Orders & Payment
When you place an order on our website, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the selected payment method.
- Your order may be canceled if fraud or unauthorized activity is suspected.
Orders are only confirmed after payment has been successfully processed and verified by Jokos Stores.
5. Delivery & Pickup
We offer in-store pickup and delivery services within Lagos and across Nigeria. Delivery timelines may vary depending on location and logistics providers.
Jokos Stores is not responsible for delays caused by courier services or circumstances beyond our control.
6. Refund Policy
Customer satisfaction is important to us. However, due to the nature of electronic products:
- All sales are final unless the product is defective upon delivery.
- Defective items must be reported within 24–48 hours of receipt.
- Items must be returned in original packaging with all accessories included.
- Physical damage, water damage, or software tampering voids eligibility for return.
Approved refunds may be processed as a replacement or store credit, depending on the situation.
7. Warranty
Warranty terms vary depending on the product condition (Brand New, UK-used, Canada-used). Where applicable, warranty coverage will be clearly stated at the point of purchase.
Manufacturer warranties are handled directly through the manufacturer where applicable.
8. User Conduct
You agree not to:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with website functionality or security features.
- Copy or reproduce website content without permission.
9. Intellectual Property
All content on this website, including logos, text, graphics, product descriptions, and images, are the property of Jokos Stores and may not be reproduced without written permission.
10. Limitation of Liability
Jokos Stores shall not be liable for:
- Indirect or incidental damages arising from product use.
- Loss of data, revenue, or profits.
- Issues resulting from third-party services or courier providers.
Our total liability shall not exceed the purchase price of the product in question.
11. Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and ensuring secure transactions.
12. Changes to Terms
Jokos Stores reserves the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.
13. Contact Information
For questions regarding these Terms of Use, please contact us:
- Phone: 08090664444
- Address: 21 (Shop 105) Olayeni Street, Computer Village, Ikeja, Lagos
- Website: https://www.jokostech.com
Last updated: 2026